Privacy Policy

Last updated: 15 January 2026

This Privacy Policy explains how Bella Segurenza ("we", "us", "our") collects, uses, stores and protects personal data when you visit our website, create an account or use our trading tools. We are committed to handling your information lawfully, fairly and transparently in accordance with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.

1. Who we are

For the purposes of data protection law, Bella Segurenza is the data controller of the personal data described in this policy. Our registered contact address is Park Row 140, BS1 5LJ Bristol, United Kingdom. You can contact us at [email protected] or on +44 20 7946 8966.

2. Personal data we collect

Depending on how you use the Platform, we may collect the following categories of information:

• Identity and contact data, such as your name, email address, telephone number and postal address.
• Account data, such as your username, password hash and preferences for risk settings.
• Verification data, such as identity documents and proof of address, where required for compliance checks.
• Transaction and usage data, such as activity logs, configured tool settings and the time and date of your sessions.
• Technical data, such as IP address, browser type, device identifiers and approximate location.

3. How we use your data

We use personal data only where we have a lawful basis to do so. These include performing our contract with you, complying with legal obligations such as anti-money laundering checks, pursuing our legitimate interests in operating and securing the Platform, and, where you have given consent, sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Cookies and similar technologies

We use strictly necessary cookies to keep you signed in and protect against fraud. With your consent, we may also use analytics and preference cookies. Where required by the Privacy and Electronic Communications Regulations, we will ask for your consent before setting non-essential cookies. You can manage your preferences through your browser settings, although disabling essential cookies may affect the functioning of the Platform.

5. Sharing your data

We do not sell personal data. We may share it with carefully selected service providers who process data on our behalf, including hosting, security, customer support and payment providers. These providers are bound by written contracts and may only act on our documented instructions. We may also disclose information where required by law, by a court order, or to regulators and law enforcement authorities.

6. International transfers

Some of our service providers may be located outside the United Kingdom. Where we transfer personal data internationally, we rely on mechanisms recognised under UK data protection law, such as adequacy regulations or the International Data Transfer Agreement, and we assess the protection provided in the destination country.

7. How long we keep data

We retain personal data only for as long as necessary for the purposes described in this policy. Account data is generally kept for the life of your account and for a period afterwards to meet legal, tax and regulatory obligations. Verification records and transaction records may be retained for longer where required by law. When data is no longer needed, we securely delete or anonymise it.

8. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration and disclosure. These include encryption in transit, access controls, multi-factor authentication for staff and regular security reviews. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your login details confidential.

9. Your rights

Under UK data protection law you have the right to be informed, to access your personal data, to have inaccurate data rectified, to have data erased in certain circumstances, to restrict or object to processing, to data portability, and to object to direct marketing. You also have rights in relation to automated decision-making. To exercise any of these rights, contact us using the details above. We will respond within one month, extendable where the request is complex.

10. Children

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a minor has provided us with personal data, please contact us so that we can delete it.

11. Complaints

If you have concerns about how we handle your data, please contact us first so that we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, via ico.org.uk or by writing to Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or the law. The revised version will be published on the Platform with an updated "Last updated" date. Where changes are significant, we will inform you by appropriate means before they take effect.